Help and Support


Frequently asked questions are shown below.

Which browser software do you recommend?

For best results, we recommend using Firefox.

What are the minimum requirements for using 123Doc?

For best results, you will need a modern browser, ideally the latest verion of Firefox, Chrome, Opera, or Internet Explorer. You can use either a Mac (OSX), a PC (Windows), or a Linux operating system. You will need JavaScript turned on, and you will also need Java installed to use the eLectures.

Where can I get Java?

Java is probably already installed on your computer, but if not, you can get it from

Is 123Doc mobile-compatible?

Yes, the 123Doc website is compatible with the latest generation of iPhone, Blackberry and Android touchscreen smartphones, and also tablet devices such as the iPad and Samsung Galaxy.

Where can I read some testimonials from other 123Doc users?

We have a testimonials page which has some comments from previous satisfied users of 123Doc. If you would like us to publish a testimonial from you, please contact us.

Where can I found out more information about 123Doc?

There is an "About" page on our website which has some information about our company, 123Doc Education Ltd